Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Common Illness Room

Common Illness Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:


Alternatively you can call NHS 111 for advice and help or visit your nearest Minor Injury Unit or Urgent Care Centre:


If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with minor cuts, sprains, aches, colds, headaches, rashes, cystitis etc.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse about travel health, vaccinations, sexual health, contraception, blood pressure, smear tests etc.

Contact a Nurse

Book an appointment on the phone0118 9842234
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone0118 9842234

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

Resources to help with your mental wellbeing are available on the NHS website.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Further Information

Advice for Vulnerable Patients

Advice and help zone

Advice and help zone

Lets see what we can do…

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review Clinic.

For information on services and support available in the community please visit the West Berkshire Directory

Safeguarding and Vulnerable People

Safeguarding and Vulnerable People

If you are concerned about someone being abused or neglected please click the following links for help and advice on what you can do:

Adult Safeguarding

Child Safeguarding

For help and advice regarding domestic abuse please click here

If you or someone you know would benefit from advocacy services please refer to SEAP for more information


West Berkshire Cruse Bereavement Care

We offer support and help to those who are grieving following the death of someone close. Find out more

Survivors of Bereavement - By Suicide

We exist to meet the needs and overcome the isolation experienced by people over 18 who have been bereaved by suicide.

Your nearest group is Newbury.

Contact Julie on 07763 644315 or email

Find out more

Child Health

Slapped Cheek Syndrome

Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks. Find out more

Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever. Find out more

Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point. Find out more

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children. Find out more


Head lice are tiny insects that live in human hair. They’re particularly common in children. Find out more

Further information

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions NHS Choices – Childhood Illness

Absence from School

Is my child too ill for school? Find out more

Childhood Immunisations

Immunisations start at 8 weeks old and continue until they are 3 years 4 months of age and are offered free of charge by the NHS.

We offer to immunise your child in one of our Childhood Immunisations Clinic which run on a Tuesday afternoon.

If you would like any further information regarding your child’s immunisations please contact Susie at the surgery on 0118 984 2234.


Berkshire Carers Service

Berkshire Carers Service supports unpaid carers in Bracknell Forest, Reading, West Berkshire, Wokingham and the Royal Borough of Windsor & Maidenhead. Find out more

Crossroads Care Reading

Crossroads Care Reading offers a full range of services for all groups, disabilities or health conditions. Find out more

Are you a Carer?

We aim to ensure carers have annual health checks, are offered annual flu vaccinations and are screened for problems such as depression and anxiety.

We also aim to check that appropriate benefits and allowances have been offered and that emergency plans have been discussed for times of crisis. Register a carer


Diabetes Care in West Berkshire

Resources, services and support for patients, carers and health professionals in Reading, Wokingham and West Berkshire. Find out more

Living with Diabetes

Find out more

Drugs and Alcohol


We’re a national alcohol and drug charity that helps people change and be happy. We believe in a society free from problem alcohol and drug use. Find out more

One You Drinks Tracker - Mobile App

Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.

Download on the Apple App Store

Download on the Android App Store

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.0300 123 6600 Talk online


If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.0300 123 1110

Further information

For more information about the benefits of drinking less, top tips and more visit NHS Choices – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit NHS Choices – The Effects of Drugs



How to get a dementia diagnosis

Dementia Guide

The Herbert Protocol

Caring for people with dementia or Alzheimer’s can be challenging.

There’s a risk they can at some point start to ‘walk about’. This may only be into the garden or street for a short time, but some people can get lost and go missing.

So planning ahead to keep them safe is really important.


West Berkshire Directory

Your one-stop shop for help and support in West Berkshire

Memory Cafes:

Elderly Care

West Berkshire Directory

Your one-stop shop for help and support in West Berkshire

Falls Prevention:

Flu Vaccine

Cafe Mama - Breast feeding support group

Come along to meet with other breast feeding mums, for company, support and advice, in a relaxed atmosphere.

Find out more

What's on for Under 1's?

Groups and activities for you and your baby!

Find out more

Maternity Referrals

If you have had a positive pregnancy test, you can refer yourself to a midwife without the need to see a doctor. Complete an online form

Maternity Clinic

Our midwife, Siobhan Birler runs all antenatal care here from the surgery, offering appointments in her clinic every Monday.

Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy. Follow these steps

Postnatal Care

Your six week post natal check

To make a six week check appointment please contact the surgery and book a 20 minute appointment with your GP.

Further information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here – NHS Choices – Your Pregnancy & Baby Guide

Royal Berkshire Hospital

The RBH is one of the biggest maternity units in the area offering a comprehensive maternity service where almost 6,000 babies are born every year. We cover a large area in West Berkshire from Lambourne in the West to Bracknell in the East. Find out more

Medical Information


Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals. Find out more

NHS Choices

Your health, your choices. Find out more


Do you have Fibromyalgia? If yes, join our monthly support group!

Find out more

Mental Health

Talking Therapies

Problems such as anxiety, depression, stress and phobias are very common. Talking Therapies is a friendly and approachable service that helps people with these problems. Find out more


If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.116 123 Find out more


Information and Support for all mental health issues. Mind Infoline 0300 123 3393 Find out more


Help, information and support for all those affected by mental illness. Find out more

Further information

For more information about mental health, ways to cope with it and more visit

NHS Choices – Mental Health

One You – Feeling Stressed?

Help and Advice for Young People: The Little Blue Book of Sunshine

The Little Blue Book of Sunshine


MindEd is a free educational resource on children and young people’s mental health for all adults. Find out more

Emotional Health Academy

Helping children, young people and families find support for emotional well-being earlier, faster and more easily. Find out more


HeadMeds is powered by Young Minds charity and offers young people general advice about different medications available for mental health conditions, advice regarding mental health conditions and real life stories from people who have experience with mental health medication. Find out more


Thoracic Spine Pain

Download more information

Shoulder Pain and Stiffness

Download more information

Osteoarthrosis of the Knee

Download more information

Lower Limb Muscle Strain

Download more information

Symphysis Pubis Dysfunction

Download more information

Cooksey-Cawthorne Exercises

Download more information

Sexual Health

The Florey Unit

Our clinics will provide you with accurate information, confidential care and support for all aspects of your sexual health. Find out more

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK. Find out more


Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year. Get advice now

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice 0845 122 8690

Further information

For more information about Sexual Health topics including a contraception guide visit NHS Choices – Sexual Health

Safe Sex Berkshire

There are a number of places to find sexual and reproductive (family planning) health services in Berkshire, different services run at different times, some clinics require appointments while others are “walk in”. Find out more

Social Groups

Pangbourne Sport and Social Groups

All these groups offer a warm welcome to newcomers. Please contact the organiser if you would like to join.

Sport and Social Groups List

Special Education Needs and Disabilities

Local Offer

Local Offer gives support to children and young people (up the age of 25) with special education needs and disabilities, please click on the links below to find services near you:


West Berkshire

Stop Smoking

Smokefreelife Berkshire

Smokefreelife Berkshire is a free service from Solutions 4 Health serving Bracknell, Reading, Slough, Windsor and Maidenhead, West Berkshire & Wokingham and we offer support that works! Find out more

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance. Sign up now

Further information

For more information about the benefits of stopping smoking, top tips and more visit

NHS Choices – Stop Smoking

One You – Thinking of quitting?

Surgery Travel

Pangbourne Volunteers

Pangbourne Volunteers provide transport for patients to and from appointments (for a small donation). Phone lines open 9.30am-11.30am.01189 844586

Weight Management

Walking for Health

Walking for Health offers over 1,800 free, short walks every week. Find out more

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle. Find out more

Want to get more active

Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more. Get help now

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight. Find out more

Get started on the nhs 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off. Get started now

Am I a Healthy Weight

Calculation your BMI using this NHS Choices Tools

Further information

For more information about the benefits of losing weight, top tips and more visit

NHS Choices – Weight Loss

One You – How healthy is your food?

One You – How much have you moved today?

Young People

Time to Talk

Time to Talk West Berkshire is an independent charity providing FREE confidential counselling services to young people in need, aged 11 to 25. Find out more


No 5 is a community- based organisation with all counselling session provided by fully trained volunteer counsellors. We have 30 counsellors offering sessions five days a week. Our volunteers come from all walks of life and backgrounds but all share a commitment to supporting young people. Find out more


Adviza has a range of information, services and products that can help you move forward in education, work or training. Find out more

Young Minds

YoungMinds is the UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people. Find out more

Teenage Health Freak

This website provides information for teenagers about a number of different topics, ranging from alcohol and drugs, to feelings and illnesses, relationships and sex. Visit the website

Health Review and Assessment Clinic

Health Review and Assessment Clinic

Here we can help you monitor your condition

More than one condition?

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?